The delivery partner
behind your handover.

We agree the required project contacts with you and invite the authorised representatives. Access is assigned to individual projects, with shared records limited to the relevant audience or named recipient. This provides a coordinated view of the assignment without exposing North Star’s internal costing or private team notes.

Captains submit passage reports, machinery and maintenance records, photographs and expenses to operations. The shore team reviews submissions, publishes relevant updates and coordinates outstanding actions. Your appointed contacts see the shared information and decisions relevant to their project, rather than an unfiltered stream of internal reports.

North Star takes responsibility for coordinating the agreed operation around the captain: verified selection, readiness planning, weather and logistical support, defined reporting, asset-care requirements and documented handover. Your team has a clear escalation contact and an operating structure that can be applied across individual yachts or a programme of work.

North Star checks qualifications, references, passage records and relevant yacht experience, drawing on captains known through our professional network. We match the appointment to the vessel, route, season, systems and wider crew. The captain receives an agreed operating brief and reports to our shore team throughout the managed delivery.

Captains record engine and generator hours and service work against the applicable manufacturer schedules, including early-life requirements. Routine work is carried out within competence and manufacturer requirements; specialist or authorised service attendance is coordinated where needed. Warranty decisions remain with the manufacturer, and records are available for the partner’s handover file.

Partners receive agreed mobilisation and readiness updates, tracking access for authorised recipients, passage progress, significant weather or routing decisions and technical situation reports. Captains submit machinery hours, maintenance, defects, photographs and expenditure to North Star; we provide relevant records and a documented arrival handover to the agreed stakeholders.

The captain addresses immediate safety. North Star provides a situation report to authorised contacts as communications permit, assists with suitable diversion options, liaises with manufacturers or contractors and seeks timely competitive repair quotations where practical. We coordinate approval and revised arrival plans under the agreed authority.

Yes. Our captain network and shoreside operation support concurrent assignments. We confirm suitable personnel, shore capacity, yacht readiness, route and timing for each project, with a distinct operating brief and reporting arrangements for every vessel.

No. North Star Marine coordinates the shipping solution and supervises the yacht’s movement at the relevant stages. The selected carrier remains responsible for the contracted ocean transport and its carrier obligations.

Yes, where commercially appropriate. We can operate as a clearly identified delivery partner, coordinate directly with the client, or work discreetly behind your team. The reporting, authority and client-facing arrangement should be agreed before the project begins.